Policies

1. Payment and Transactions:

-Payment Methods: We accept payments through secure and reputable platforms, including credit/debit cards and PayPal.

-Taxes: taxes are already calculated on the final price. 

 

2. Digital Patterns:

-Delivery: Crochet patterns are digital products. After completing your purchase, you will receive an email with a download link.

 

3. Refunds and Returns:

-Refund Policy: Due to the nature of digital products, we do not offer refunds on patterns (digital files), please read the description carefully before purchasing; If you have any questions please do not hesitate to contact us. Thank you for your understanding! :) 

-Errors or Issues: If you encounter any problems with your purchase or have any concerns, please contact us, and we will strive to assist you promptly.

 

4. Pattern Usage:

-Personal Use: Patterns are intended for personal use only. Please do not distribute, share, or sell the patterns or finished items without prior consent. Commercial use of any pattern file/document is prohibited or any of its parts (e.g., recording a YouTube video based on or inspired by the pattern).

-Selling Finished Items: You are welcome to sell items made from our patterns. In case you will sell items from a pattern please contact us beforehand. You may not use original photographs from The Polisher in order to promote your product, and you must also credit us by either tagging @thepolisher_project on Instagram, or linking this website. Please ask for a fair price for your handcraft, charge taking into account (Fair price for hours worked) + cost of materials.

-Pattern Modifications: Feel free to modify patterns for your personal use, but please do not distribute or sell modified versions without permission.

 

5. Communication:

-Contact Us: If you have questions, concerns, or need assistance, please contact us through the provided contact form or email address: thepolisherproject@icloud.com

-Response Time: We strive to respond to inquiries within 24 hours, though response times may vary during busy periods or weekends.

 

6. Copyright and Ownership:

-All crochet patterns are the intellectual property of The Polisher Project.

-Reproduction or distribution of our patterns without permission is strictly prohibited.

 

7. Updates:

-Occasionally, patterns may be updated for clarity or corrections. If you have purchased a pattern, you will receive a notification of any updates and can download the revised version for free.

 

8. Privacy Policy:

-We respect your privacy. Any personal information collected during the purchase process is used solely for order fulfillment and will not be shared with third parties.

 

9. Terms and Conditions:

-By making a purchase from our shop, you agree to our shop policies and terms and conditions.